Policies

Shipping & Return Policy – DripFlex

- Shipping

Orders are typically processed and shipped within 1–3 business days.Once dispatched, you will receive a tracking link via email or WhatsApp.Delivery time varies by location, but most orders arrive within 4–8 business days.

- Return Policy

We only accept returns if the product you receive is damaged or defective.To be eligible, you must report the issue to our WhatsApp support within 24 hours of delivery.Please share clear images/video proof of the damage during your WhatsApp conversation.Once verified, we will arrange a replacement or initiate a refund as per your preference.Returns for any other reason are not accepted.

- Exchange Policy

We offer exchanges in case of size issues, with the following terms:Exchange requests must be raised within 7 days of delivery.The product must be unused, unwashed, and in original condition with all tags.You are required to cover the shipping charges for sending the product back and receiving the exchanged item.Once we receive the original product and inspect it, we’ll dispatch the new size